Ludhiana: People around town now find it easy to get to the Municipal Corporation, but still want the body to prepare and deliver faster. After you get your issues resolved within three days, many people complained about recurrence of these problems.
Although the new application launched by the MC has failed to solve the problems of many complainants in the city, there were some who wanted the MC to accelerate their work. People often complain of many recurring problems due to the lax attitude of the MC. "The implementation of this application was a good initiative, but should be active and worried about him too. Problems recur again and again, that the common people bother. Finally, an application is deemed useless if your problems are not resolved immediately and satisfactorily, "Sukhdev said Chadda of Gurdev Nagar. The same problem is faced by Gurmeet Singh Sethi of GT Road. He said, "I complained three problems in my area was about the parks and roads in disrepair MC repair roads in three days, but after a month, it's back to the previous condition and parks, not did nothing .... "
People suggested that the MC take more initiatives like Ludhiana Municipal Corporation Reporting Citizens and Mapping Tool (CML CRAMAT), so that citizens do not have to run around the offices to get their work done. Dr. Suman Bali of Sector 39 complained of water sanitation, which acted quickly in the MC and resolved within 3-4 days. "It is a good initiative taken by the corporation.'s Easier to reach them directly and get the problem solved with the help of initiatives like this, it is not possible for everyone to run the various offices of the city."
The organization launched its first mobile application of LMC CRAMAT March 5 to register the complaints of citizens, which could be easily accessible to anyone in the entire city. Within a month, the company has received 162 complaints to date, of which 88 have been resolved while 64 are still pending. LMC CRAMAT can complain in the 10 categories of residents, ie, street lighting, water supply and sewerage, roads, sanitation, tehbazaari, invasions, horticulture, unauthorized construction, the city bus service, and ads / billboards illegal.
In response to the problems and the success or usefulness of the application, Isha Kalia, additional commissioner D Zone, said: "We are working in many other advanced projects like this and try to work faster so I hope to be able to do the. complaints and documentation process easier for the people of the city. "
"I'm happy with the initiative of MC. My complaint is about a streetlight, which was resolved in 2-3 days. The problem was repeated again, but after a week it fixed properly," Singh said Sukhjinder of Hargobind Nagar.
"I complained three subjects, one of which was resolved immediately, but nothing has been done on the other two charges. The illegal parking problem was solved, but then, it's happening again after two weeks, while the problems of the parks and the roads are still the same, "said Jatinder Singh.
"This is really a good choice for people living in remote areas and can not get to the offices of MC each time to present their grievances and have them resolved. I filed two complaints about the sewage and garbage that is out of my residence. The garbage problem was solved the next day, but the sewage problem still persists, "said Joginder Singh.